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Cora Heim

Cora joined Mountain Valley after deciding to take a semester off from college to gain real-world experience in a field she was eager to study. She found Mountain Valley to be exactly the place she hoped for—a setting where she could work alongside residents and support their treatment and growth. Cora has always prioritized building connections with those who struggle and are motivated to better themselves.

Her interest in helping others began in eighth grade, when she started working at a nonprofit retreat center. There, she gained skills in hospitality and built meaningful relationships with individuals seeking to improve their mental health. While in college, Cora served as a teacher’s assistant in early childhood education on weekends and worked as a counselor at a local children’s summer camp, where she discovered her love for nurturing creativity and growth in young minds.

Cora grew up nearby in Cornish, New Hampshire, just a town over from Mountain Valley. She studied ballet for eleven years, drawn to its artistry and expression. Today, she enjoys painting murals, reading, sculpting, and creating multimedia collages. She also spends her free time hiking and exploring new places in the region.

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Fabienne Maitre

Fabienne is originally from Hamburg Germany, but at a young age moved to Seattle Washington with her family, where she spent the entirety of her childhood. Her interest in Psychology was first sparked back in her junior year of high school, where she took a Psychology class and quickly became passionate about the subject. In 2020 she moved with her family to New Hampshire, where she spent the last three and a half years attending the University of New Hampshire. Having graduated with her bachelor’s in both psychology and German. Fabienne chose Mountain Valley because of her pure desire to help people struggling with mental health, by listening and providing the comfort and support they need. In the next couple of years, she plans on going back to school to get her master’s in clinical psychology, in hopes of one day becoming a neuropsychologist, which combines her fascination of the science of the brain and the study of behavior.

In her spare time, Fabi loves to stay active, by going to the gym and playing tennis. She also enjoys expressing herself creatively through reading, journaling, painting, and crocheting.

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Julia Maranzano

Julia joined Mountain Valley with a deep passion for helping others grow into their fullest selves. She is committed to supporting individuals as they discover their identity and navigate the universal challenges of personal growth. Julia finds great fulfillment in witnessing the progress residents make during their time at Mountain Valley, and she is continually inspired by the transformation that allows them to leave more confident, empowered, and ready to embrace life beyond the program.

Beyond her work at Mountain Valley, Julia is actively engaged in her community. She volunteers at a local animal shelter, teaches dance to students of all ages and skill levels, and performs professionally with several dance companies across New England. Prior to joining Mountain Valley, she worked in early childhood education and served as a substitute teacher in Connecticut elementary schools. Julia is passionate about the intersection of mental health and neuroscience and aspires to pursue a PhD in clinical psychology and neurology.

Raised along the shoreline of southeastern Connecticut, Julia developed both a strong appreciation for nature and an early love of movement through soccer and dance. Growing up in competitive, team-oriented environments helped shape her determined and goal-driven personality. Today, she continues to live an active lifestyle through dance, hiking, and running. Much of her free time is spent training in the gym and preparing for fitness competitions, often accompanied on hikes and paddleboarding trips by her energetic dog. A passionate traveler, Julia has explored numerous national parks across the United States and hopes to visit them all at least once in her lifetime.

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Alex Ozolins

Alex first started his career in his hometown, doing odd jobs for people around town. From dog walking to helping people move, Alex took any opportunity that came his way. During the later parts of his elementary career, Alex gained a fascination with psychology. This was greatly expanded with psychology classes he elected to attend during high school. Alex is a graduate of Colby-Sawyer College with a bachelor’s in psychology. Between semesters, Alex took a job at a deli, working diligently during the summer breaks. During his final semester, Alex interned at a nearby assisted living. There he got his first exposure to hands-on social work as he interned as an activity assistant.

After graduating, Alex wanted to find a job that he could apply to his years of studies as well as get a feeling for what he wanted to pursue in a master’s degree. Once Alex came across Mountain Valley, he was immediately interested. Alex has always been interested in helping those struggling with mental illnesses ever since he was a kid. His 6th grade big sibling program which paired 6th graders with the kindergarteners was the first spark that ignited his passion. This passion has endured through his high school and college career. Now Alex wants to use his passion to help those who need it.

Alex is passionate about photography. Specifically of nature and wild animals. Moving to New Hampshire from his home state of New York has given him ample opportunities to explore the many hikes of New Hampshire and hone his passion. Aside from photography, Alex is a huge fan of analyzing and discussing movies, television and media in general. In his spare time, he works on making jewelry from the beach glass he collects on walks. Fun Fact: Alex is on a mission to find the best grilled cheese.

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Catherine Owens

Catherine’s commitment to helping others began in high school, where she volunteered for four years at a residential living facility for adults with Alzheimer’s disease. During this time, she provided consistent one-on-one mentorship to a resident, sparking what has become a lifelong dedication to supporting individuals with diverse needs.

After earning her BA in English from Quinnipiac University, Catherine went on to serve in a variety of educational roles. She has provided one-on-one behavioral support, adapted to the dynamic needs of classrooms, and gained experience teaching both first grade and STEM. Her ability to meet students where they are reflects her patience, flexibility, and genuine care for the people she works with.

Outside of work, Catherine enjoys activities that mirror her nurturing and creative spirit, including gardening and baking.

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Kiley Palin

Kiley’s path to Mountain Valley Treatment Center started on a family farm in Vermont, where she grew up surrounded by animals and the day-to-day rhythms of farm life. With deep roots in Vermont agriculture and a lifelong love of being outdoors, Kiley developed an early sense of stewardship for the natural world and a strong connection to animals.

At Prescott College, Kiley studied environmental studies with an emphasis in outdoor education. While building her experience in environmental education and farm-based programming, she found that she especially enjoyed helping others learn—both practical skills and the deeper “why” behind caring for land, animals, and community. Kiley has worked in farm education and residential treatment settings, and she is drawn to experiential, nature-based work that helps people reconnect with themselves, each other, and the world around them.

Kiley was introduced to Mountain Valley through a personal connection and immediately felt aligned with the role of the farm in the treatment environment. She brings a calm, steady presence, a strong educational lens, and a genuine belief that meaningful work with animals and the land can help residents practice courage, tolerate discomfort, and build confidence through real experiences.

Outside of work, Kiley lives in Hartland, Vermont with her daughter, and they enjoy outdoor adventures with friends, including canoeing, snowshoeing, hiking, rock climbing, birding, and tracking. Kiley also enjoys growing food and staying connected to farm life.

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Madison Ricker

Madison is currently obtaining a bachelor’s degree with a major in psychology, concentration in counseling foundations, and a minor in leadership. After receiving her bachelor’s degree, Madison plans to pursue a master’s degree in clinical mental health counseling before becoming an adolescent psychologist. Madison has worked with adolescents for the last seven years and has a specialized focus on behavioral health challenges.

As a former residential supervisor at Mountain Valley Treatment Center, Madison utilizes aspects of cognitive behavioral therapy and exposure therapy to help adolescents learn to manage their symptoms of anxiety and OCD so that they can live a meaningful life according to their values. Madison believes that unconditional positive regard and psycho-education can help teenagers understand how to handle stress, relate more closely to others, and make healthy choices for their future. Madison’s personal life experiences have driven her to become extremely passionate about helping others find hope in life and make progress toward their therapeutic goals.

When not working on her degree, Madison enjoys spending time at home with her animals, reading manga, playing video games, and dyeing her hair various colors. Not only does Madison enjoy spending time with her animals, but the residents enjoy frequently spending time with Madison’s dog, Bubby, on campus!

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Katelyn Sheldrick

Katelyn joined Mountain Valley driven by a love of helping others and giving them the opportunity to grow and learn more about who they are and how to work through their struggles. Kate has enjoyed the amazing experience of seeing residents progress to their goals, leaving Mountain Valley feeling more confident and ready to take on the world.

Along with her work at Mountain Valley, Kate also works at another non-profit in the area in the field of early childhood education and is taking college classes to stay up to date with licensing. Prior to joining Mountain Valley, Kate was a manager at a local restaurant.

Kate grew up in the area, originally from Quechee, Vermont. Growing up she played basketball competitively around the country, enjoying the competition and opportunities that came along with it. She has done a cross country road trip to visit the northern states, and has spent time doing the van life in Maui! At home, Kate has a pug who is a little spitfire and keeps her busy, walking on local trails and taking a dip in the rivers along the way.

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Katharine Call, MSW

Katharine holds a Bachelor’s degree in Psychology from Dartmouth College and a Master’s degree in Clinical Social Work from Columbia University. Her education allowed her to gain extensive clinical experience in the Upper Valley community, including roles at a local hospital and as an advocate supporting survivors of domestic violence.

Katharine has worked with adolescents and children in various settings prior to joining Mountain Valley. Her experience includes involvement with the mountain biking mentorship non-profit Little Bellas and the local cross-country ski team Ford Sayre.

During her college years and beyond, Katharine dedicated a significant portion of her time to cross-country ski racing, competing professionally for the U.S. Ski Team for several years. Her combined background in professional sports and clinical social work led her to Mountain Valley, where she is passionate about integrating adventure, outdoor activities, and experiential treatments for individuals facing mental health challenges.

In her free time, Katharine enjoys mountain biking, trail running, and exploring the natural beauty of the Upper Valley.

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Alice Truong

Alice grew up in Lebanon and began her college studies at River Valley Community College during the pandemic. She later transferred to the University of New Hampshire, where she discovered a passion for psychology and added a second major in Justice Studies.

At UNH, Alice explored the intersection of social justice and mental health, which led her to join the Crimes against Children Research Center. There, she contributed to research on child sexual abuse cases and recovery programs, deepening her interest in understanding the link between trauma, justice, and healing.

After earning her dual degree, Alice expected to continue her work in a research institution or hospital setting. Instead, she joined Mountain Valley, where she has found the experience both rewarding and formative. Her role strengthens her long-term goal of bridging clinical research with clinical practice.

Outside of work, Alice enjoys painting, hiking with friends, and spending time with her family. She brings the same curiosity and care she values in her professional life to her personal passions and relationships.

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